Student Financial Services – Policies and Procedures
Payment Responsibilities and Agreement Notice
Enrolled students agree to be in accordance with all policies and procedures related to their financial obligation to the College. The enrolled student assumes liability for any debt incurred during his/her attendance at Manhattan College including late payment penalties and all legal and/or collection costs related to the efforts to collect a past due balance. The terms of payment, withdrawal and adjustment set forth in this catalog are incorporated upon enrollment.
Students are required to notify in writing to the College any change in address or other contact information. All changes in billing address must be provided immediately in writing even after such time as a student completes his/her program and has loans outstanding to the school. Failure to comply with the policies on address changes that result in the loss or delay of contact are the sole responsibility of the student.
Payment to the College is always the responsibility of the student regardless of the source of funding for tuition. Inquiries regarding accounts receivable and/or cashiering can be directed to the Office of Student Financial Services by phone at (718) 862-7100 or e-mail finaid@manhattan.edu
Account access is available at http://self-service.manhattan.edu with a valid student ID number and PIN. Students can view their billing account detail transactions and up-to-date account balances. Other student information services available to view via self service include financial aid awards, class schedules, grades, unofficial transcripts, and personal information such as address, phone number and e-mail address.
Safeguarding Policy
This is an official notice of Manhattan College’s policy regarding the safeguarding of customers’ information established by the Federal Trade Commission (FTC). Manhattan College is subject to the provisions of the Gramm-Leach Bliley Act (GLBA, 16 CFR 314) which recognizes the College and other higher education institutions as a financial institution.
Manhattan College adheres to very strict privacy and safeguarding rules, keeping sensitive information safe. Manhattan College is in compliance with specific requirements related to the administrative, technical and physical safeguarding of customer information. Manhattan College also requires its service provides to implement and maintain such safeguards.
Tuition Liability for Fall and Spring Terms
Students who have satisfied their current account for the term will be eligible for online pre-registration for the upcoming term. Billing invoices with a tuition deadline date will be mailed to students in early July for the Fall term and by mid-December for the Spring term. Follow-up invoices for outstanding balances may continue monthly thereafter, but it is the student’s responsibility to access Self Service for account updates. No student will be permitted to enroll for an academic term until all outstanding accounts with the College have been satisfied. Liability for tuition and fees is not contingent on completing courses, course attendance, receiving grades, receiving passing grades or status of financial aid awards.
Registration/Payment for Intersession Terms
Without exception, in order to enroll for an intersession term (January/ Summer), payment must accompany a request for registration or be provided in advance. There is no option to pre-register without prepayment.
Payment of Tuition and Fees
Acceptable forms of payment are cash, personal check, bank check, money order, credit card, and bank wire. Checks must be payable to Manhattan College. The student’s identification number should be included on all payments. The College reserves the right to dictate form of future payments in cases where insufficient funds are presented and/or in cases of continued delinquent account status. Payment can be made in person at the Bursar’s Office in Miguel Hall, Room 100 or mailed. The College accepts MasterCard, Visa, Discover and American Express credit cards. Secure, online credit card payments may be processed via the web at http://self-service.manhattan.edu
Payment Penalties
Students can avoid late fees by paying their tuition and fees by the published deadline. A late penalty of 1% of the outstanding balance of any student account will be assessed at the end of each month until the account is settled. Accounts not paid in full may be referred to a collection agency, which can result in additional collection and/or legal costs.
Indebtedness to the College may automatically terminate current enrollment and indefinitely suspend future enrollment. Students may also be barred from online account access, receiving grade reports, parking decals, transcripts, and participating in commencement until all accounts have been paid.
Policy on Returned Checks
If for any reason a check does not clear for payment a penalty of $75 is charged to the student’s tuition account. Payment for the amount of the returned check and the $75 return check fee must be paid immediately by cash, credit card, certified bank check or money order. Another personal check will not be accepted. Please note: The College also reserves the right to request that future payments be made in form of cash, credit card, certified bank check or money order. The College also reserves the right to reject or deny enrollment for a particular term due to payment with insufficient funds.
Monthly Budget Plan
Manhattan College partners with Tuition Management Systems (TMS) to offer a yearly, comprehensive monthly installment plan (Fall & Spring only) for matriculated students enrolling in at least 6 credit hours per semester. For more information, you can contact TMS at 800-343-0911 or www.afford.com. You may also contact the Office of Student Financial Services for more information.
Employer Deferment
Students expecting reimbursement from their employer may defer payment of tuition and applicable fees upon approval of our Application for Deferral. Upon approval, a student’s account is charged the deferral fee (listed on application) and any portion of tuition/fees not covered by the employer will be payable in advance. The application will require certification of the employer’s reimbursement on company letterhead. Please contact the Office of Student Financial Services for the current terms and fees and to seek eligibility for a regular student deferral if there is no employer reimbursement.
Student Deferment
Students who are unable to make full payment by the payment deadline are encouraged to apply for a student deferment. If approved, a deferment can extend your tuition payment deadline by six to eight weeks. Applications must be filed by the deadline date. The cost of a deferral is $100 (subject to change) which is charged to the student account and payable immediately. The deferment fee and extended dealing sate will be listed in the signed and approved application.
Overcredit Charges
Students who exceed the annual (Fall and Spring) number of credits listed under the current degree requirements in their field of study for their class status will be charged at the per credit tuition rate for the school in which they are registered. Course requirements for each year by field are listed in the Manhattan College catalogue. Academic Advisors are available to help students with course selection but they are unable to advise students on overcredit charges nor give a reminder and/or warning of the College’s overcredit policy.
Students on full or partial scholarships are not exempt from overcredit charges if they take credits in excess of those prescribed in a particular academic year for the regular full-time program outlined in the catalogue.
Schedule Changes
Students who make changes to their academic schedules [withdraw from a class(es)] may result in:
1. Recalculation of financial aid for that semester and/or future semester.
2. TAP decertification (loss of TAP grant).
3. Student’s course load in future semesters may be increased resulting in overcredit charges, or requiring the student to take courses during the summer or intersessions both at additional cost.
Refund and Liability Policies
If a student withdraws from a term, takes a leave of absence after the start of term, or is dismissed from Manhattan College, then the school may be required to return all or some portion of federal funds awarded to the student. The student may be eligible for a refund for a portion of the tuition, fees, and room and board paid to the College depending on the refund/liability schedule and the determined official withdrawal sate. Student must complete an official “Withdrawal from College” form.
Failure to attend class and/or failure to notify the Office of the Dean and Office of the Registrar does not constitute an official withdrawal. Also, failure to make or complete payment does not constitute official withdrawal. Students who never attend or stop attending classes and fail to file the official paperwork mandated by College policy are responsible for 100% of tuition and fees.
Official Date of Withdrawal
The date used for refund/liability purposes will be the date that the paperwork was completed, not the last date of attendance. Drops or withdrawals received by mail will be effective as of the official postmarked date.
Obligation to Outside Funding Sources upon withdrawal
If a student received financial assistance from an outside agency then some portion of the refund may have to be returned to the issuing grant/scholarship agency or lender. Students who receive Federal Title IV finds will be subject to the refund policy listed in that section.
Adds, Drops and Withdrawals from Individual Courses
Adds/Drops and Withdrawals from individual courses must be officially requested with proper forms and processed by the Office of the Dean and the Office of the Registrar. No add/drop of courses will be permitted after the published and posted deadlines.
Add/Drops processed during the published dates (usually the first calendar week of the term) will qualify for a schedule change which may affect tuition and fee charges. After the deadline, withdrawal from a course is the only option for a student. In this case, a student is liable for tuition in accordance with his/her original enrollment at the end of the add/drop period. There is no refund made to students who withdraw from an individual course(s).
Refund of Tuition/Liability of Tuition
Refund of tuition charges and program fee only will be made in accordance with the following schedule:
| During the 1st week | 100% refund |
| no liability | |
| During the 2nd week | 80% refund |
| 20% liability | |
| During the 3rd week | 60% refund |
| 40% liability | |
| During the 4th week | 40% refund |
| 60% liability | |
| During the 5th week | 20% refund |
| 80% liability |
After Week 5 there is no refund, and 100% liability of tuition and fees.
Room and Board Liability
Charges will be prorated per calendar week up to 6 weeks, as authorized by the Office of Residential Life.
Adjustment of Institutional Aid
The College’s refund policy exists for calculating liability for institutional tuition charges. Therefore, if any charges are prorated as a result of voluntary or involuntary withdrawal, the College must in turn prorate any institutional grants based on the percentage charged to the student as listed in the above policy.
Circumstances for Appeal
Voluntary and involuntary withdrawals or leaves of absence will be subject to the refund/liability schedule as listed in this catalog. Since the College incurs the cost of a student’s enrollment, specific circumstances that pertain to the withdrawal will not be considered for review except in cases of terminal illness or death of an immediate family member. Appeals of only these two severe cases can be forwarded to the Bursar.
Return of Title IV Funds
Manhattan College is required by federal and state regulations to make known the federal formula for the return of federal funds. The federal formula requires a return of Title IV aid if the student received federal aid assistance in the form of a Federal Pell Grant, Federal SEOG Grant, Federal Stafford or PLUS loans or Federal Perkins loan and withdrew on or before completing 60% of the semester. The percentage of Title IV aid to be returned is equal to the number of calendar days remaining in the semester divided by the number of calendar days in the semester. Scheduled breaks of more than four consecutive days are excluded.
Refunds of Credit Balances are subject to the review of the Office of Student Financial Services and will be issued when the credit amount actually exists on the student’s account and a request is made in person or in writing. Credit balances resulting from excess payments will be refunded to the student’s name unless otherwise authorized by the student. If a refund is not requested, future enrollment is assumed and the credit balance will remain on the student account to help offset future charges. Credit balances resulting from scholarships and financial aid, including federal and state programs and alternate loan programs are subject to specific guidelines and approval of a financial aid counselor or Director of Financial Aid and the Bursar.
Processing of Refund Checks will take 10 to 15 business days. Checks will be mailed to the current home address on our system unless otherwise authorized in writing by the student. Students may request to pick up refund checks in person with a valid photo ID.